Admin-as-a-Service (AaaS)
Flexible, remote administration — without the full-time costs. The Glitch Doctor provides Salesforce Administration Services and IT Systems Support on-demand for individuals or growing businesses. On-site services available in the Portland Metro region.
IT Systems Management
- Windows Server Management & Workstation Setup
- Hypervisor Configuration and Administration
- Citrix and RDS Environment Support
- Remote Monitoring, Security, and Troubleshooting
- Microsoft 365 Administration and Optimization
- Email Deliverability: SPF, DKIM, DMARC, ARC, and BIMI
Salesforce Administration Services
- CRM Setup, Workflow Automation, Flows, and Custom Objects
- Data Management, Reporting, and Dashboard Creation
- User Setup, Permissions Management, and Health Checks
- Experience with Sales Cloud, Service Cloud, Milestones PM+, and Pardot/Account Engagement
Flexible Support Solutions
- On-Demand Remote Salesforce Administration
- Scheduled IT System Health Reviews
- Rapid-Response Technical Services
About The Glitch Doctor
Over 16 years of experience supporting and delivering cloud-based solutions for businesses.
- 🛠️ 5 years of progressive growth through Technical Support Levels I, II, and III
- 🔧 11 years as a TechOps Engineer, advancing from Level I to II
- ☁️ 5 years concurrently serving as a Salesforce Administrator while leading TechOps initiatives
Specializing in Salesforce Administration, IT Infrastructure, and cloud system optimization. Passionate about innovation, efficiency, and elevating user experiences.